Privacy Policy
Effective Date: [29/12/2024]
At True Flow Plumbing Services (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us.
1. Information We Collect We may collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, and address when you fill out a contact form, request a quote, or engage our services.
- Technical Information: Information automatically collected when you visit our website, such as your IP address, browser type, operating system, and browsing behavior.
- Payment Information: When you make payments for our services, we collect payment details through secure third-party payment processors.
2. How We Use Your Information The information we collect is used to:
- Respond to inquiries and provide customer support.
- Schedule and provide plumbing services.
- Improve our website’s functionality and user experience.
- Send you important notifications, such as service updates or policy changes.
- Comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
- Service Providers: We may share information with vendors or partners who assist us in operating our business, such as payment processors and IT service providers.
- Legal Requirements: We may disclose information when required by law or to protect our legal rights.
4. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, firewalls, and secure server technology.
5. Cookies and Tracking Technologies Our website may use cookies and tracking technologies to enhance user experience. Cookies help us understand user behavior and improve our website’s performance. You can control cookies through your browser settings.
6. Your Rights You have the right to:
- Access and Correct Your Information: Request access to the personal information we have about you and correct any inaccuracies.
- Opt-Out: Unsubscribe from marketing emails at any time by following the unsubscribe link in our emails.
- Data Deletion: Request that we delete your personal information, subject to legal obligations and service requirements.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.
8. Children’s Privacy Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us:
True Flow Plumbing Services
Email: info@trueflowplumbing.in
Phone: +91 8333880163
Address: D # 19-4-274/5/115, Nizam Colony, Near Mir Alamfilter Road, Hyderabad,500064, Telangana, India.
By using our website and services, you consent to the terms of this Privacy Policy.